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US Standard Delivery

Orders placed will be processed within 1-2 working days; and sent via DHL or FedEx SmartPost. Delivery will take from 5-7 working days after dispatched depending on the location. You will receive one or more emails containing your tracking number once your packages(s) have been shipped from our US location.

Tracking:
Once your order has left us, you’ll receive an email with your tracking information so you can follow its progress.

Refunds and Returns
Only products purchased through us.47skin.com website can be returned for a refund or exchange.

If an error is made 47 Skin will exchange your product for a different product upon return of the original item. The original item must be un-opened and saleable, the consumer is responsible for shipping and additional postage charges.
If you react to the product a refund or exchange is available.

All products must be returned to: 47 Skin, 365 E North Ave, Carol Stream, IL 60188. You are responsible for all shipping costs incurred.

Should a product be damaged during transit 47 Skin will provide an exchange or full refund. Return postage will be refunded in case of damaged, defective or incorrectly dispatched products and a refund will be issued through the method used for payment.

In every case original proof of purchase must be provided and products must be returned within 14 of receipt for 47 Skin to issue any refund or exchange. Please email customercare@47skin.com In advance of your intention to return or exchange a product.

Please retain your postal receipt until you are certain your parcel has been safely received by 47 Skin. We may need to see this if we fail to receive your package.
47 Skin will do our best to process returns within 10 working days of receipt and a refund will be issued through the method used for payment.

Moneyback guarantee
We stand behind our products and want to take the risk out of trying this incredible formula. If you don't love your first 47 Skin products we offer a full refund less shipping (within the first 30 days of purchase & valid on smallest size products only*). Please see our full moneyback guarantee here.

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