We process all orders within 48 hours and typically ship via USPS. In some cases, we may use UPS or FedEx, depending on your location, to ensure the fastest possible delivery. Most orders arrive within 3 to 5 business days across all U.S. states. Orders are shipped from our warehouse in Columbus, Ohio.
As soon as your order ships, you'll receive an email with tracking details so you can monitor its progress. You can also check your order status anytime under My Orders in your account. If you experience any issues with your delivery, our Customer Care team is here to help.
USA Standard Shipping: 7.50 USD
- Enjoy free standard delivery on orders over 65 USD
- Delivery within 5 business days
- Orders are delivered between 9 AM – 8 PM, Monday to Friday
- Standard shipping is usually handled by USPS, but we may use other carriers when necessary
Canada Standard Shipping: 17 USD
- Delivery within 5 business days
- Orders arrive between 9 AM – 8 PM, Monday to Friday
- Typically shipped via DHL, but alternative carriers may be used if needed
Mexico Standard Shipping: 12 USD
- Delivery within 5 business days
- Orders arrive between 9 AM – 8 PM, Monday to Friday
- Typically shipped via UPS, but other carriers may be used when required
We ship from our U.S. warehouse to North and South America, including Canada and Mexico. For all other international orders, we ship from our U.K. warehouse.
Orders are processed within 1-2 business days and shipped via USPS, UPS, or FedEx. Shipping rates and delivery times vary based on location, and costs will be updated at checkout if not listed above.
We accept returns for products purchased directly from us.47skin.com. However, opened cosmetic products cannot be returned.
To initiate a return, please contact Customer Care within 30 days of delivery. Once a return address is provided, the item must reach 47 Skin within 7 business days. Returns not received within this timeframe may not be eligible for a refund. For full details, check our Return Policy.
We know skincare takes time, so our 47-Day First Try Guarantee lets you try our products for at least 30 days. If you’re not seeing the results you expected, you can request a full refund between day 30 and day 47, no need to send anything back. This applies only to your first order per household. For more information please see our 47-Day Try first guarantee page.
